Getting Acquainted with Rules and Regulations

Mudapay Data Policy

Effective Date:01/01/2025

At Mudapay, we prioritize your privacy and are committed to protecting your personal and business information. This Data Policy ("Policy") explains how we collect, use, store, share, and protect the data you provide while using our services. By using our platform, you agree to the terms outlined in this Policy.

1. Information We Collect

We collect information from you when you interact with our Services. This includes:

• Personal Identification Information: Name, email address, phone number, business details, and other personal information you provide when registering or using our platform.
• Payment Information: Credit card details, bank account information, and transaction history necessary to process payments.
• Usage Data: Data about how you use our Services, such as IP address, device type, browser type, pages visited, and timestamps.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your user experience, track usage patterns, and improve our Services.

2. How We Use Your Data

We use the data we collect to:

• Provide and Improve Services: To process transactions, manage accounts, and enhance user experience.
• Customer Support: To respond to inquiries, resolve issues, and offer technical assistance.
• Personalization: To customize content, offers, and advertisements based on your preferences.
• Security and Fraud Prevention: To detect and prevent fraudulent activities and ensure the security of our platform.
• Legal Compliance: To comply with legal obligations, regulatory requirements, and enforce our Terms of Service.

3. How We Share Your Data

We may share your data in the following circumstances:

• Service Providers: We share your data with trusted third-party vendors who assist in providing our Services, such as payment processors, data storage providers, and customer support services. These third parties are obligated to protect your data in accordance with this Policy.
• Legal Requirements: We may disclose your data if required by law, including in response to legal requests, subpoenas, or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction, but we will ensure that your data is protected under this Policy.

4. Data Security

We take the security of your data seriously. We implement industry-standard encryption, firewalls, and access control measures to protect your personal and payment information. However, no data transmission over the internet or electronic storage method can be 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights and Choices

You have the following rights regarding your data:

• Access and Correction: You can request access to the personal data we hold about you and request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Data Portability: You may request a copy of your data in a structured, commonly used format to transfer it to another service provider.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or notifications by following the instructions in the communication or contacting us directly.
• Withdraw Consent: If you have provided consent for the collection and use of your data, you can withdraw it at any time, although this may affect your ability to use certain features of our Services.

7. Children’s Privacy

Mudapay does not knowingly collect or solicit personal data from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Websites

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Transfers

As Mudapay operates globally, your personal data may be transferred and processed in countries other than your own. These countries may have different data protection laws than your home country. By using our Services, you consent to the transfer of your data across borders as outlined in this Policy.

10. Updates to This Policy

We may update this Data Policy periodically to reflect changes in our practices or legal requirements. When we update the Policy, we will revise the "Effective Date" at the top of this document. We encourage you to review this Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Data Policy or how we handle your personal information, please contact us at:

Mudapay
Email: [support@mudapay.com]
Phone: 1111112586
Address WP,Kuala Lumpar, Malaysia

By using Mudapay’s Services, you acknowledge that you have read and understood this Data Policy and agree to the collection, use, and sharing of your data as described above.